Shipping policy
SHIPPING POLICY
All FURMEMENTO products are personalized and made to order.
PROCESSING TIME
Processing time may vary depending on the product, customization requirements, and current order volume.
Please refer to the applicable product page for the most current estimated processing time.
Orders are prepared and shipped from the United States after personalization and production are completed.
SHIPPING RATES AND DELIVERY
Available shipping methods, rates, and estimated delivery times are displayed at checkout based on the shipping destination and selected delivery method.
Delivery dates are estimates only and are not guaranteed.
TRACKING
When tracking information is available, it will be sent to the email address provided during checkout after your order has shipped.
SHIPPING DELAYS
FURMEMENTO is not responsible for delays caused by shipping carriers, severe weather, holidays, customs processing, transportation interruptions, or other circumstances outside our reasonable control.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact us at hello@furmemento.com as soon as possible.
We cannot guarantee that an address can be changed after an order has entered production or has been shipped.
LOST OR DELAYED PACKAGES
If your tracking information shows an unusual delay or delivery issue, please contact the shipping carrier first.
You may also contact us at hello@furmemento.com and we will assist where reasonably possible.
CONTACT US
FURMEMENTO
hello@furmemento.com
United States