Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to FURMEMENTO!
The terms “we,” “us,” and “our” refer to FURMEMENTO.
FURMEMENTO operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
FURMEMENTO is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.
To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide such information.
You are responsible for maintaining the security of your account credentials and for all activity occurring under your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations of our products and services.
However, colors, image appearance, dimensions, and other visual details may vary depending on the device, screen, settings, photography, and other factors.
Many FURMEMENTO products are personalized using photographs, images, or other materials submitted by customers.
Final results may vary based on the quality, resolution, lighting, cropping, composition, and other characteristics of the customer-submitted image.
Customers are responsible for reviewing uploaded photos and customization selections before placing an order.
We do not guarantee that the appearance of a personalized product will be identical to a digital preview or representation.
All product descriptions are subject to change at any time without notice.
We reserve the right to discontinue products and to limit product quantities, geographic availability, or sales where reasonably necessary.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase.
FURMEMENTO reserves the right to accept or decline an order for legitimate business reasons.
An order is not accepted until payment has been successfully processed and the order has been confirmed.
Please review your order carefully before submitting it.
Because many of our products are personalized and made to order, cancellation may not be possible after personalization or production has started.
Purchases are subject to our Return and Refund Policy.
You represent that purchases made through our Services are for lawful purposes.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice.
The price charged will be the price shown at the time your order is placed and confirmed.
Unless otherwise stated, posted prices do not include applicable taxes, shipping fees, customs fees, duties, or similar charges.
You agree to provide current, complete, and accurate purchase, payment, and account information.
You represent that you are authorized to use the payment method submitted with your order.
You agree to pay all applicable charges, shipping costs, and taxes associated with your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, severe weather, holidays, transportation disruptions, or other events outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping information is available in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brand names, logos, text, graphics, photographs, product designs, website content, video, audio, and other materials owned by FURMEMENTO are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal and lawful purposes only.
You may not reproduce, distribute, modify, republish, publicly display, sell, or commercially exploit FURMEMENTO-owned content without prior written permission.
FURMEMENTO names, logos, designs, and slogans may not be used without authorization.
Shopify names, trademarks, logos, and other intellectual property remain the property of Shopify and its respective licensors.
SECTION 7 - CUSTOMER-SUBMITTED CONTENT
When you upload photographs, images, text, personalization instructions, or other content to create a customized product, you represent and warrant that you own the content or otherwise have the legal right and authorization to submit and use it.
You agree not to upload content that infringes intellectual property rights, privacy rights, publicity rights, or other rights belonging to another person or entity.
You grant FURMEMENTO a limited right to use, reproduce, crop, resize, edit, process, and otherwise handle customer-submitted content solely as reasonably necessary to create, process, fulfill, and support your order.
You remain responsible for ensuring that customer-submitted content is lawful and authorized.
We reserve the right to decline or cancel an order containing content that we reasonably believe is unlawful, infringing, abusive, fraudulent, or otherwise inappropriate.
SECTION 8 - OPTIONAL TOOLS
We may provide access to tools or services offered by third parties.
Such tools may be provided on an “as is” and “as available” basis.
Your use of third-party tools is subject to the terms and policies of the applicable third-party provider.
We may add new features, tools, and services in the future, and such features will form part of the Services and be subject to these Terms.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain links to websites, materials, applications, or services provided by third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials.
Your use of third-party websites and services is at your own discretion and may be governed by separate terms and privacy policies.
SECTION 10 - RELATIONSHIP WITH SHOPIFY
FURMEMENTO is powered by Shopify, which enables us to provide the Services to you.
However, purchases made through our Store are made directly with FURMEMENTO.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and FURMEMENTO, including injury, damage, loss, product quality, fulfillment, or customer service relating to products purchased from FURMEMENTO.
You release Shopify and its affiliates from claims, damages, and liabilities arising from or relating to purchases and transactions made directly with FURMEMENTO.
SECTION 11 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services in order to provide and improve Shopify-powered services.
Information submitted through the Services may also be shared with service providers that assist us with payment processing, order fulfillment, website operation, customer service, shipping, analytics, or related business functions.
Please review our Privacy Policy for additional information.
SECTION 12 - FEEDBACK
If you voluntarily submit reviews, ideas, suggestions, comments, feedback, photographs, or other content intended for feedback, review, or promotional purposes, you represent that you have the legal right to provide such content.
Unless otherwise prohibited by applicable law, you grant FURMEMENTO a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, and display feedback submitted for review or promotional purposes.
We are not required to compensate you for voluntarily submitted feedback unless otherwise agreed in writing.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
Information available through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or product availability.
We reserve the right to correct errors or inaccuracies, update information, or cancel orders affected by material errors, subject to applicable law.
SECTION 14 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to violate applicable laws or regulations, infringe intellectual property or privacy rights, distribute malicious software, engage in fraud, impersonate another person, interfere with website security, collect personal information without authorization, transmit spam, or otherwise misuse the Services.
We reserve the right to restrict or terminate access to the Services where we reasonably determine that these Terms have been violated.
SECTION 15 - AUTOMATED SYSTEMS AND AGENTS
Automated systems, bots, agents, scraping tools, or similar technologies may not access or interact with the Services in a manner that bypasses security controls, interferes with website functionality, violates applicable law, or violates restrictions communicated through the Services.
We may use technical measures to limit automated access where reasonably necessary to protect our Services and customers.
SECTION 16 - TERMINATION
We may suspend or terminate access to the Services if you materially violate these Terms, misuse the Services, engage in fraud, or create a security or legal risk.
Termination does not affect rights or obligations that arose before termination.
Provisions that by their nature should survive termination will continue to apply.
SECTION 17 - DISCLAIMER OF WARRANTIES
Except as expressly stated by FURMEMENTO or required by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis.
We do not guarantee that use of the Services will always be uninterrupted, secure, timely, or error-free.
To the extent permitted by applicable law, we disclaim implied warranties including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Some jurisdictions do not allow certain warranty limitations, so these limitations may not apply to every customer.
SECTION 18 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, FURMEMENTO and its affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
SECTION 19 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless FURMEMENTO, Shopify, and their respective affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law, or infringement of third-party rights.
This provision does not apply where prohibited by applicable law.
SECTION 20 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
SECTION 21 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.
These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies posted on the Services, constitute the agreement governing your use of the Services.
SECTION 22 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer our rights or obligations as permitted by applicable law.
SECTION 23 - GOVERNING LAW
These Terms and any separate agreements relating to the Services will be governed and construed in accordance with the laws applicable in the jurisdiction where FURMEMENTO is headquartered, subject to any mandatory consumer protection laws that may apply.
SECTION 24 - HEADINGS
Headings used in these Terms are included for convenience only and do not limit or affect the interpretation of these Terms.
SECTION 25 - CHANGES TO TERMS OF SERVICE
We may update these Terms from time to time.
The most current version will be posted on this page.
Where required by applicable law, we will provide notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those updated Terms to the extent permitted by law.
SECTION 26 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
FURMEMENTO
Email: hello@furmemento.com
Las Vegas, Nevada
United States